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Nine Pearls of TQM Wisdom

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Nine Pearls of TQM Wisdom provides practical insights into Total Quality Management (TQM). This concise book offers effective strategies and principles to improve organizational efficiency and enhance customer satisfaction. It’s a must-read for managers and quality professionals looking to achieve operational excellence.

Description

Total Quality Managment(TQM) has become the buzz word for corporates to let their users know the improtance they attach to quality.What is TQM and how does one achieve it? What are the problems people have to encounter in achieving it and how to overcome them? Dr V Swaminathan, one of India’s experts in TQM, provides the relevant answers to these questions in this book “Nine Pearls of TQM Wisdom”. He handholds us to explain what TQM is all about, how to go about it, the problems associated with it, his experience in the field of TQM and, last but not least, how corporate firms can target the Deming Award, considered the Himalayan peak for attaining quality, in this book.

Additional information

Dimensions 18 × 24 × 2.2 cm
ISBN

9788195328178

Page count

160 Pages

Edition

1st edition/2021

Binding

Paperback

Language

English

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