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Daily Management and Problem Solving in services
0₹695.00“Daily Management and Problem Solving in Services” by Dr. Pankaj Kumar and Anil Sachdev is a vital resource for anyone involved in service industry management. This book presents a wealth of practical strategies aimed at enhancing service operations. It equips managers and service professionals with effective tools to tackle everyday challenges, improve productivity, and increase customer satisfaction. Essential reading for those committed to refining their approach to problem-solving and achieving excellence in service delivery.
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Daily Management The TQM Way
0₹550.00“Daily Management: The TQM Way” shows how daily practices are the key to TQM’s success. It offers strategies for all levels to achieve long-term improvement, addressing challenges like short-term focus by leaders. Build a sustainable improvement culture with this practical guide.
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Management By Quality
0₹750.00“Management by Quality” by Dr. Kume is a TQM guide for non-Japanese companies. It explains key concepts, implementation, and TQM vs. ISO 9000 standards.
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Nine Pearls of TQM Wisdom
0₹600.00Nine Pearls of TQM Wisdom provides practical insights into Total Quality Management (TQM). This concise book offers effective strategies and principles to improve organizational efficiency and enhance customer satisfaction. It’s a must-read for managers and quality professionals looking to achieve operational excellence.
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Quality Management In New Product Development
0₹650.00Hitoshi Kume’s book, first published as an article in Kenshu, offers essential insights into applying Total Quality Management to successful new product development. A must-read for product developers, designers, engineers, and executives committed to achieving ongoing success in new products.
