• Twenty Tools

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    “Twenty Tools for Total Quality Management” guides you through using 20 statistical tools to continuously improve your organization (TQM). These tools help analyze data, solve problems, and implement solutions, all to benefit customers and stakeholders.

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  • Understanding A3 Thinking A Critical Component of Toyota's PDCA Management System

    Understanding A3 Thinking

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    “Understanding A3 Thinking” by Durward K. Sobek II and Art Smalley explores the A3 report as a key tool in Toyota’s PDCA management system. The book emphasizes the cultural and mindset shifts necessary for effective A3 implementation, offering practical advice and examples.

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