“Quality Management” explores quality management from a project management perspective, discussing the origins, principles, and implementation of quality management systems with illustrative examples.
“Quality Without Tears: The Art of Hassle-Free Management” by Philip B. Crosby offers a practical guide to achieving quality management without the usual stress. The book provides actionable insights and strategies for managers and professionals to implement hassle-free quality assurance.
Statistical Methods for Quality Improvement is a valuable resource for quality management professionals and students. Used by leading US companies for quality training, it also provides a strong foundation in applying statistics for business and quality improvement initiatives.