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Down-Up Management and Managerial Effectiveness
0KV Narayan’s “Down-Up Management” challenges traditional hierarchies by encouraging upward communication and collaboration. It equips managers, from beginners to veterans, with practical tools to boost performance through this innovative approach.
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On the Mend
0This book proposes “lean healthcare,” a system based on efficiency used in manufacturing. The authors, healthcare leaders, implemented it to reduce errors, improve outcomes, raise morale, and save money, all without layoffs. They show how lean principles can transform healthcare delivery.