Total Quality Management (TQM) is more than a buzzword in the business world; it’s a philosophy that can transform organizations by focusing on continuous improvement, employee engagement, and customer satisfaction. In The Way to the Practice of Total Quality Management, author S. Mohanakrishnan delivers a comprehensive and accessible guide to adopting TQM practices effectively. Whether you are a beginner or a seasoned practitioner, this book offers invaluable insights and actionable steps to implement TQM in any organization.
Available at KKBooks, this masterpiece is a must-have for professionals aiming to elevate their quality management strategies.
Why This Book Stands Out
Mohanakrishnan’s work is more than just a theoretical exploration of TQM. Drawing from his extensive experience with Sundaram-Clayton Limited, a pioneer in TQM practices in India, the author blends practical insights with established methodologies. The book simplifies complex TQM concepts for readers from all backgrounds while remaining rich in detail for those familiar with the discipline.
From PDCA (Plan-Do-Check-Act) cycles to the intricate nuances of policy management, the author breaks down each facet of TQM into digestible parts, making it a practical manual for implementation.
Key Highlights of the Book
Introduction to TQM
The opening chapters set the stage, presenting TQM as a holistic approach rather than a set of isolated practices. The importance of aligning organizational culture, values, and ethics with TQM principles is emphasized to achieve long-term results.
The Power of PDCA Cycles
At the heart of TQM lies the PDCA cycle. Mohanakrishnan delves deep into its significance, showcasing its role as a cornerstone of continuous improvement. The book offers actionable steps to integrate PDCA into daily workflows, ensuring systematic problem-solving and innovation.
Mastering the 5S System
One of the book’s standout sections is its detailed coverage of the 5S methodology—Sort, Set in order, Shine, Standardize, and Sustain. Each step is meticulously explained with examples, motivating readers to apply the concepts in their personal and professional lives.
Total Employee Involvement (TEI)
The author stresses the critical role of employee engagement in successful TQM implementation. Strategies for fostering TEI are presented, ensuring that every member of an organization contributes to its quality goals.
Daily Management for Consistency
Mohanakrishnan paints a vivid picture of Daily Management (DM) as the heartbeat of TQM practices. By adopting the charts and frameworks provided, organizations can ensure consistent adherence to quality standards.
Policy Management: The Organizational Glue
Policy Management (PM) is often seen as one of the most challenging aspects of TQM. The book demystifies it through a seven-step approach, integrating organizational vision and mission into cohesive action plans.
Standardization for Sustainability
Standardization is vital for embedding TQM practices across an organization. The author provides a seven-step framework that ensures processes remain consistent and effective over time.
A Human-Centric Approach to TQM
What makes this book truly unique is its human-centered perspective. Mohanakrishnan extends the principles of TQM beyond the confines of corporate settings, encouraging readers to apply them to their daily lives. From personal productivity to achieving inner peace, the lessons in this book resonate on a deeply personal level.
The incorporation of HR practices within the TQM framework is another noteworthy feature. The 6E model for Human Resource Development outlined in the book integrates employee growth with organizational quality objectives, fostering a collaborative and motivated workforce.
Why You Should Buy This Book
- Comprehensive Coverage: The book encapsulates decades of TQM knowledge from global thought leaders and simplifies it for readers.
- Actionable Insights: Practical tools, frameworks, and examples ensure that you can immediately implement TQM practices.
- Expert Credibility: Backed by the author’s vast experience and the success stories of Sundaram-Clayton Limited, the content is both authoritative and relatable.
- Visual Aids: Charts, diagrams, and case studies make complex concepts easy to grasp.
- Holistic Perspective: By emphasizing ethics, culture, and human connection, the book goes beyond mechanics to foster a genuine understanding of TQM
Conclusion
The Way to the Practice of Total Quality Management is more than a book—it’s a roadmap to organizational excellence. Whether you’re a business leader, quality manager, or simply someone eager to learn, this guide provides the tools you need to succeed.
Invest in this book today and take the first step toward transforming your organization through the power of Total Quality Management. Visit KKBooks now to secure your copy.