Dr. Pankaj Kumar and Anil Sachdev are the co-authors of “Daily Management And Problem Solving In Services.” Dr. Pankaj Kumar brings expertise in quality management, while Mr. Sachdev has a background in organizational development. Together, they provide practical insights into daily management practices and problem-solving techniques specifically tailored for service organizations. Their book emphasizes successful case studies and implementation strategies, making it a valuable resource for service professionals seeking to enhance efficiency and effectiveness.